FAQ's

 

 

Can I supply my own clothing to be printed or embroidered?

No, this is not a service we offer.

 

Do you have a showroom we can visit?

No, HolyShirt is 100% online - our webstores are our showroom.

 

Can we collect our order?

No, we do not offer this service from our office or production facilities.

 

How do I obtain samples?

You can either order blank samples from our webstore by following our ‘Sample Policy’ or by ordering the printed/embroidered product from our webstore using our online designer to create your desired custom item(s)

 

How long will my order take?

Normally, our lead times are 5-7 working days plus delivery for all custom printed/embroidered orders. 

Production times may be extended up to 14 working days during our busiest periods during the year.

Single-item orders, bulk orders, and mixed decoration orders will take longer to process.

All our pre-printed safety vests are dispatched the same day if ordered before 2pm and Express Post is paid for.

If you require an order by a specific date, please contact our sales team to ensure we can meet your needs.

 

How do your size charts work?

Most of our size charts are Half Chest in centimeters. To ensure you select the right size, take an existing item and lay it flat, measure the widest point (just under the arms) and then compare to our size chart.

 

How do I obtain a quotation?

Simply email your artwork and the item codes from our webstore with colour/size/quantity breakdowns to our sales team and we’ll do the rest. Our comprehensive online system will provide you with an artwork visual proof and a price breakdown based on your needs.

 

Can I order over the phone?

We do not currently offer this service.

 

How do I re-order?

You can login to your account and re-order previous items ordered or email us @ sales@holyshirt.com.au and we'll put the order together and send it back for approval and payment.

 

Do you offer trade accounts or credit?

No we do not. All orders are to be paid for in full before the order is processed

Payment can be made by Credit Card, EFT, Afterpay, Apply Pay & Google Pay

 

 

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